Terms of Purchase, Service Expiration & Dispute Resolution

1. Strict All-Sales-Final Policy

Due to the proprietary nature of our consultations, reserved administrative scheduling, and immediate allocation of professional resources, all sales and transactions are final. We do not issue refunds, returns, charge credits, or exchanges under any circumstances once payment has been submitted.

2. 90-Day Service Expiration Window

All purchased packages, consultation retainers, and prepaid service units must be redeemed and utilized within ninety (90) calendar days of the original transaction date.

  • Any unused service balance, appointment credits, or retainer capacity remaining after the 90th day will be deemed fully earned by the company and automatically forfeited by the client.

  • Expired credits carry zero monetary cash value, cannot be rolled over into future billing cycles, and are strictly non-transferable to other parties or entities.

3. Express Prohibition of Chargebacks & Mandatory Resolution Period

By completing payment, you explicitly waive any right to file an unauthorized, bad-faith, or retaliatory chargeback, dispute, or payment reversal with your bank, card issuer, or third-party merchant processor (e.g., Stripe, PayPal, or merchant acquiring banks).

  • You agree that any billing inquiry, service clarification, or dispute must first be submitted in writing to our company.

  • You agree to grant our administration a minimum of fourteen (14) business days from receipt of written notice to investigate and resolve the issue before contacting any financial institution.

4. Chargeback Liquidated Damages & Collection Enforcement

If a chargeback or payment reversal is initiated in breach of this agreement:

  • We will immediately terminate all pending deliverables, project assets, and active account access.

  • You agree to reimburse the company for the full original transaction amount, plus a $50 administrative handling charge and all applicable merchant dispute assessment fees charged by our processor.

  • You shall remain fully responsible for all reasonable legal fees, court costs, and third-party collection agency fees incurred to recover the disputed debt. We reserve the right to report delinquent, fraudulent chargebacks to major credit reporting agencies.

5. Service Scope & Limitations of Liability

Fees paid are strictly consideration for professional time, strategic advisory, and scheduled project capacity. We do not warrant, promise, or guarantee specific third-party outcomes, approvals, financial returns, or regulatory decisions.

Contact Us

If you have any questions about our Returns and Refunds Policy, don't hesitate to get in touch with us by e-mail advisory@goreandwellsglobal.com